Responsible gambling at Casino Ways

At casinowayscasinouk.co.uk, this page explains the gambling controls described by Casino Ways and how to request them. Gambling can affect your finances and relationships. Treat it as paid entertainment, keep spending within an affordable budget and avoid trying to recover losses through further bets.

Set a deposit limit

Casino Ways provides a Deposit Limit tool to cap the money added to your account. Daily, weekly and monthly limits are available. The operator also offers Time Out to block account access for a chosen break.

To adjust a limit, open My Account, select Settings and then choose Your Limits. A reduction applies straight away. Increasing a limit or removing it involves a 24-hour waiting period before the new setting takes effect. The operator's rules prevent play or account access beyond a limit once it has been reached.

Take a break with Time Out

The Time Out tool offers three break lengths, covering one day, one week or one month. Once activated, the break cannot be undone directly through the casino website. Any further account requests must go to the operator's support team using live chat or its support email.

For a self-exclusion period exceeding the choices in the tool, email the operator's support team. Identify the account concerned and state how long you want the exclusion to last. If your request leaves out the duration, the operator applies its minimum exclusion of 24 hours.

Restrictions requested through support become effective after the team processes the request. Casino Ways says it aims to do this within a reasonable period. Its terms disclaim responsibility for gambling before implementation, or for attempts to use the website that it fails to detect. Sending a request therefore does not itself confirm that the restriction is active.

Account closure and separate accounts

Under the operator's responsible gambling terms, account closure lasts six months. It covers the Casino Ways site concerned and does not extend to the operator's other sites.

Exclusions and limits apply separately to each account. If you hold accounts across several sites run by the operator, arrange the restrictions for each one. Do not assume a change on one account has also changed the others.

Consider how gambling affects you

Casino Ways provides a self-assessment containing ten questions. These cover missing work or study, gambling to escape difficult feelings, distress when money runs out, spending everything available and concealing gambling time or expenditure. Other questions address borrowing or stealing to gamble, reserving money for gambling over other needs, losing interest in relationships or hobbies, chasing losses and concerns about your own behaviour.

The operator describes answering yes to most questions as a possible sign of a gambling problem. Its guidance encourages treating gambling as leisure, recording spending and playing time, staying within your means and resisting the urge to recover losses by continuing to gamble.

Keep gambling access away from children

Casino Ways requires players to be at least 18. It may ask for age evidence and suspend an account while adequate verification is outstanding.

When sharing a computer with children, protect login credentials and banking information from access. The operator's guidance also mentions filtering software, giving NetNanny and Cyber Patrol as examples. These are presented as tools for restricting access on shared devices.